Flashbook

This Privacy Policy explains what personal data is collected when you use the Flashbook mobile application (“App”), our website at https://flashbook.app (the “Website”), and any related services (collectively referred to as the “Services”), and how such data is used, shared, or otherwise processed.

BY USING OUR SERVICES, YOU CONFIRM THAT (I) YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE AT LEAST 16 YEARS OLD (OR HAVE OBTAINED CONSENT FROM A PARENT OR GUARDIAN WHO HAS READ AND AGREED TO THIS PRIVACY POLICY ON YOUR BEHALF).

If you do not agree, or cannot make this confirmation, you must not use the Services. In that case, please:
(a) delete your account using the settings within the App or Website, or contact us to request data deletion;
(b) cancel any active subscriptions (via Apple or Google if subscribed through an app store, or via the Website if purchased there); and(c) uninstall the App from your device(s).

“GDPR” refers to the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data.

“EEA” includes all current member states of the European Union and the European Economic Area. For the purpose of this policy, the EEA also includes the United Kingdom of Great Britain and Northern Ireland.

“Process,” in relation to personal data, refers to collecting, storing, sharing, or otherwise handling such data.

This Privacy Policy explains what personal data is collected when you use the Flashbook mobile application (“App”), our website at https://flashbook.app (the “Website”), and any related services (collectively referred to as the “Services”), and how such data is used, shared, or otherwise processed.

BY USING OUR SERVICES, YOU CONFIRM THAT (I) YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE AT LEAST 16 YEARS OLD (OR HAVE OBTAINED CONSENT FROM A PARENT OR GUARDIAN WHO HAS READ AND AGREED TO THIS PRIVACY POLICY ON YOUR BEHALF).

If you do not agree, or cannot make this confirmation, you must not use the Services. In that case, please:
(a) delete your account using the settings within the App or Website, or contact us to request data deletion;
(b) cancel any active subscriptions (via Apple or Google if subscribed through an app store, or via the Website if purchased there); and(c) uninstall the App from your device(s).

“GDPR” refers to the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data.

“EEA” includes all current member states of the European Union and the European Economic Area. For the purpose of this policy, the EEA also includes the United Kingdom of Great Britain and Northern Ireland.

“Process,” in relation to personal data, refers to collecting, storing, sharing, or otherwise handling such data.

In order to use the services, we will ask you to enter information about your reading preferences, name, email. We also automatically collect from your device language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and other unique identifiers (such as IDFA and AAID). We need this data to provide our services, analyze how our customers use the service, to serve ads.

Please read our Privacy Policy below to know more about what we do with data, what data privacy rights are available to you, who will be the data controller, and how to influence personalized advertising. If any questions will remain unanswered, please contact us at support@flashbook.app.

In order to use the services, we will ask you to enter information about your reading preferences, name, email. We also automatically collect from your device language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and other unique identifiers (such as IDFA and AAID). We need this data to provide our services, analyze how our customers use the service, to serve ads.

Please read our Privacy Policy below to know more about what we do with data, what data privacy rights are available to you, who will be the data controller, and how to influence personalized advertising. If any questions will remain unanswered, please contact us at support@flashbook.app.

We collect data you give us voluntarily (for example, when you enter your reading preferences, name, email). We also may receive data about you from third parties (for example, when you sign in via Google). We also collect data automatically (for example, your IP address, activity logs) and use third-party service providers for such collection.

1.1 Data you give us

You provide us information about yourself when you register for and/or use the Services. For example, reading preferences, name, email address.

1.2 Data provided to us by third parties

When you decide to log in using Google, we get personal data from your Google account. This includes your email, name, profile image, and Google ID. You can revoke access provided to us on Apps Permissions page.

When you use Sign In with Apple to register an account in App, we get personal data from your Apple ID account. This data may include, in particular, your name and verified email address. You may choose to share your real email address or an anonymous one that uses the private email relay service. Apple will show you their detailed privacy information on the Sign In with Apple screen. Apple lets you revoke access provided to App in your Apple ID settings.

1.3 Data we collect automatically:

a. Data about how you found us

We collect data about your referring app or URL (that is, the app or place on the Web where you were when you tapped on our ad).

b. Device and Location data

We collect data from your device. Examples of such data include: language settings, IP address, time zone, type and model of a device, device settings, operating system and its version, Internet service provider, mobile carrier and hardware ID.

c. Usage data

We record how you interact with our Services. For example, we log your taps/clicks on certain areas of the interface, the features, and content you interact with, how often you use the Services, and the amount of time you spend within them. We also track the age of your account and the duration of your subscription, your subscription orders, whether you currently have premium access, whether you accessed trial content, your total spending and refund activity across our platforms. We also record the ads in our App or Website with which you interact (and the Internet links to which those ads lead).

d. Advertising IDs

We collect your Apple Identifier for Advertising (“IDFA”) or Google Advertising ID (“AAID”) (depending on the operating system of your device). You can typically reset these numbers through the settings of your device’s operating system (but we do not control this).

e. Transaction data

When you make payments through the Services, you need to provide financial account data, such as your credit card number, to our third-party service providers. We do not collect or store full credit card number data, though we may receive credit card-related data, data about the transaction, including: date, time and amount of the transaction, the type of payment method used.

f. Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our Services. A persistent cookie remains on your hard drive for an extended period of time. We also use tracking pixels that set cookies to assist with delivering online advertising.

Cookies are used, in particular, to automatically recognize you the next time you visit our website. As a result, the information, which you have earlier entered in certain fields on the website may automatically appear the next time when you use our Services. Cookie data will be stored on your device and most of the times only for a limited time period.

1.1 Data you give us

You provide us information about yourself when you register for and/or use the Services. For example, reading preferences, name, email address.

1.2 Data provided to us by third parties

When you decide to log in using Google, we get personal data from your Google account. This includes your email, name, profile image, and Google ID. You can revoke access provided to us on Apps Permissions page.

When you use Sign In with Apple to register an account in App, we get personal data from your Apple ID account. This data may include, in particular, your name and verified email address. You may choose to share your real email address or an anonymous one that uses the private email relay service. Apple will show you their detailed privacy information on the Sign In with Apple screen. Apple lets you revoke access provided to App in your Apple ID settings.

1.3 Data we collect automatically:

a. Data about how you found us

We collect data about your referring app or URL (that is, the app or place on the Web where you were when you tapped on our ad).

b. Device and Location data

We collect data from your device. Examples of such data include: language settings, IP address, time zone, type and model of a device, device settings, operating system and its version, Internet service provider, mobile carrier and hardware ID.

c. Usage data

We record how you interact with our Services. For example, we log your taps/clicks on certain areas of the interface, the features, and content you interact with, how often you use the Services, and the amount of time you spend within them. We also track the age of your account and the duration of your subscription, your subscription orders, whether you currently have premium access, whether you accessed trial content, your total spending and refund activity across our platforms. We also record the ads in our App or Website with which you interact (and the Internet links to which those ads lead).

d. Advertising IDs

We collect your Apple Identifier for Advertising (“IDFA”) or Google Advertising ID (“AAID”) (depending on the operating system of your device). You can typically reset these numbers through the settings of your device’s operating system (but we do not control this).

e. Transaction data

When you make payments through the Services, you need to provide financial account data, such as your credit card number, to our third-party service providers. We do not collect or store full credit card number data, though we may receive credit card-related data, data about the transaction, including: date, time and amount of the transaction, the type of payment method used.

f. Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our Services. A persistent cookie remains on your hard drive for an extended period of time. We also use tracking pixels that set cookies to assist with delivering online advertising.

Cookies are used, in particular, to automatically recognize you the next time you visit our website. As a result, the information, which you have earlier entered in certain fields on the website may automatically appear the next time when you use our Services. Cookie data will be stored on your device and most of the times only for a limited time period.

We process your personal data:

2.1 To provide our Services

This includes enabling you to use the Services in a seamless manner and preventing or addressing Services errors or technical issues.

2.2 To customize your experience

We process your personal data, such as reading preferences, to adjust the content of the Services and make offers tailored to your personal preferences. As a result of such processing, we will show in App more books from, for example, “Self-Growth” category.

2.3 To manage your account

We process your personal data to secure your accessing personal account and send you technical notifications or emails about the performance of our Services, security, payment transactions, notices regarding our Terms and Conditions or this Privacy Policy.

2.4 To communicate with you regarding your use of our Services

We communicate with you, for example, by push notifications or by emails. These may include reminders and motivational messages encouraging you to continue reading, or other information about the Services. As a result, you may, for example, receive a push notification every day at a particular time reminding you to read. To opt out of receiving push notifications, you need to change the settings on your device. To opt-out of receiving emails, you should click unsubscribe link in the footer of our email.

2.5 To provide you with customer support

We process your personal data to respond to your requests for technical support.

2.6 To research and analyze your use of the Services

This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Services and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and categories of books our users like more, what categories of users use our Services. As a consequence, we often decide how to improve the Services based on the results obtained from this processing. For example, if we discover that users more often read book summaries from “Productivity” category, we may create and introduce more of book summaries into this category.

2.7 To send you marketing communications

We process your personal data for our marketing campaigns. We may add your email address to our marketing list. As a result, you will receive information about our products, such as for example, special offers. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails.

We may send you push notifications for marketing purposes. To opt out of receiving push notifications, you need to change the settings on your device.

2.8 To personalize our ads

We and our partners use your personal data to tailor ads and possibly even show them to you at the relevant time. For example, if you have installed our App, you might see ads of our products, for example, in your Facebook’s feed.

2.9 To process your payments and refunds

We provide paid products and/or services within the Services. For this purpose, we use third-party services for payment processing (for example, payment processors). As a result of this processing, you will be able to make a payment for a subscription and we will be notified that the payment has been made.

We will not store or collect your payment card details ourselves. This information will be provided directly to our third-party payment processors.

We process your personal data to handle your refund requests as provided in our Terms and Conditions. Please be aware that if you request a refund for a subscription purchased through App Stores, we may share your usage data and other information on your activity within our Services with them. The sole purpose of such processing is to facilitate the relevant App Store’s verification and processing of your refund request transparently and fairly.

2.10 To enforce our Terms and Conditions of Use and to prevent and combat fraud

We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms and Conditions).

2.11 To comply with legal obligations

We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.

2.1 To provide our Services

This includes enabling you to use the Services in a seamless manner and preventing or addressing Services errors or technical issues.

2.2 To customize your experience

We process your personal data, such as reading preferences, to adjust the content of the Services and make offers tailored to your personal preferences. As a result of such processing, we will show in App more books from, for example, “Self-Growth” category.

2.3 To manage your account

We process your personal data to secure your accessing personal account and send you technical notifications or emails about the performance of our Services, security, payment transactions, notices regarding our Terms and Conditions or this Privacy Policy.

2.4 To communicate with you regarding your use of our Services

We communicate with you, for example, by push notifications or by emails. These may include reminders and motivational messages encouraging you to continue reading, or other information about the Services. As a result, you may, for example, receive a push notification every day at a particular time reminding you to read. To opt out of receiving push notifications, you need to change the settings on your device. To opt-out of receiving emails, you should click unsubscribe link in the footer of our email.

2.5 To provide you with customer support

We process your personal data to respond to your requests for technical support.

2.6 To research and analyze your use of the Services

This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Services and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and categories of books our users like more, what categories of users use our Services. As a consequence, we often decide how to improve the Services based on the results obtained from this processing. For example, if we discover that users more often read book summaries from “Productivity” category, we may create and introduce more of book summaries into this category.

2.7 To send you marketing communications

We process your personal data for our marketing campaigns. We may add your email address to our marketing list. As a result, you will receive information about our products, such as for example, special offers. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails.

We may send you push notifications for marketing purposes. To opt out of receiving push notifications, you need to change the settings on your device.

2.8 To personalize our ads

We and our partners use your personal data to tailor ads and possibly even show them to you at the relevant time. For example, if you have installed our App, you might see ads of our products, for example, in your Facebook’s feed.

2.9 To process your payments and refunds

We provide paid products and/or services within the Services. For this purpose, we use third-party services for payment processing (for example, payment processors). As a result of this processing, you will be able to make a payment for a subscription and we will be notified that the payment has been made.

We will not store or collect your payment card details ourselves. This information will be provided directly to our third-party payment processors.

We process your personal data to handle your refund requests as provided in our Terms and Conditions. Please be aware that if you request a refund for a subscription purchased through App Stores, we may share your usage data and other information on your activity within our Services with them. The sole purpose of such processing is to facilitate the relevant App Store’s verification and processing of your refund request transparently and fairly.

2.10 To enforce our Terms and Conditions of Use and to prevent and combat fraud

We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms and Conditions).

2.11 To comply with legal obligations

We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.

3. Under what legal bases we process your personal data (applies only to EEA-based users)

In this section, we are letting you know what legal basis we use for each particular purpose of processing. For more information on a particular purpose, please refer to section 2. This section applies only to EEA-based users.

We process your personal data under the following legal bases.

In this section, we are letting you know what legal basis we use for each particular purpose of processing. For more information on a particular purpose, please refer to section 2. This section applies only to EEA-based users.

We process your personal data under the following legal bases.

3.1 Your consent

Under this legal basis we will send you marketing emails. You have the right to withdraw your consent at any time by clicking on unsubscribe link in the footer of our marketing emails.

3.2 Performing our contract with you

Under this legal basis we:

Provide our Services (in accordance with our Terms and Conditions);
Customize your experience;
Manage your account and provide you with customer support;
Communicate with you regarding your use of our Services; and
Process your payments.

3.3 Legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data

We rely on legitimate interests:

To communicate with you regarding your use of our Services

This includes, for example, sending you push notifications proposing you to read a new book summary. The legitimate interest we rely on for this purpose is our interest to encourage you to use our Services more often. We also take into account the potential benefits to you of reading more of book summaries, which may help you to advance in life and career.

To research and analyze your use of the Services

Our legitimate interest for this purpose is our interest in improving our Services so that we understand users’ preferences and are able to provide you with a better experience (for example, to make the use of App or the Website easier and more enjoyable, or to introduce and test new features).

To send you marketing communications

The legitimate interest we rely on for this processing is our interest to promote our Services in a measured and appropriate way.

To personalize our ads

The legitimate interest we rely on for this processing is our interest to promote our Services in a reasonably targeted way.

To enforce our Terms and Conditions of Use and to prevent and combat fraud.

Our legitimate interests for this purpose are enforcing our legal rights, preventing and addressing fraud and unauthorised use of the Services, non-compliance with our Terms and Conditions of Use

3.4 Compliance with legal obligations

3.1 Your consent

Under this legal basis we will send you marketing emails. You have the right to withdraw your consent at any time by clicking on unsubscribe link in the footer of our marketing emails.

3.2 Performing our contract with you

Under this legal basis we:

Provide our Services (in accordance with our Terms and Conditions);
Customize your experience;
Manage your account and provide you with customer support;
Communicate with you regarding your use of our Services; and
Process your payments.

3.3 Legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data

We rely on legitimate interests:

To communicate with you regarding your use of our Services

This includes, for example, sending you push notifications proposing you to read a new book summary. The legitimate interest we rely on for this purpose is our interest to encourage you to use our Services more often. We also take into account the potential benefits to you of reading more of book summaries, which may help you to advance in life and career.

To research and analyze your use of the Services

Our legitimate interest for this purpose is our interest in improving our Services so that we understand users’ preferences and are able to provide you with a better experience (for example, to make the use of App or the Website easier and more enjoyable, or to introduce and test new features).

To send you marketing communications

The legitimate interest we rely on for this processing is our interest to promote our Services in a measured and appropriate way.

To personalize our ads

The legitimate interest we rely on for this processing is our interest to promote our Services in a reasonably targeted way.

To enforce our Terms and Conditions of Use and to prevent and combat fraud.

Our legitimate interests for this purpose are enforcing our legal rights, preventing and addressing fraud and unauthorised use of the Services, non-compliance with our Terms and Conditions of Use

3.4 Compliance with legal obligations

4. With whom we share your personal data

We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Services. We may share some sets of personal data, in particular, for purposes indicated in section 2 of this Privacy Policy. The types of third parties we share information with include, in particular:

4.1 Service providers

We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We share your personal information with the following types of service providers:

mobile app marketplaces (Apple App Store, Google Play Market);
cloud storage providers (Google, Digital Ocean, Vercel, Namecheap);
data analytics providers (Facebook, Google, Appsflyer, Firebase, Amplitude, Tableau);
measurement partners (RevealBot, Firebase, Clarity, Sentry, CookieYes);
marketing partners (in particular, social media networks, marketing agencies, Facebook, Google, Twitter, TikTok, Snapchat, Pinterest, Microsoft, LinkedIn);
payment processing providers (Stripe, Solidgate, PayPal); and
communication services providers (Iterable, Zendesk, Firebase).

4.2 Law enforcement agencies and other public authorities

We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.

4.3 Third parties as part of a merger or acquisition

As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

4.1 Service providers

We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We share your personal information with the following types of service providers:

mobile app marketplaces (Apple App Store, Google Play Market);
cloud storage providers (Google, Digital Ocean, Vercel, Namecheap);
data analytics providers (Facebook, Google, Appsflyer, Firebase, Amplitude, Tableau);
measurement partners (RevealBot, Firebase, Clarity, Sentry, CookieYes);
marketing partners (in particular, social media networks, marketing agencies, Facebook, Google, Twitter, TikTok, Snapchat, Pinterest, Microsoft, LinkedIn);
payment processing providers (Stripe, Solidgate, PayPal); and
communication services providers (Iterable, Zendesk, Firebase).

4.2 Law enforcement agencies and other public authorities

We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.

4.3 Third parties as part of a merger or acquisition

As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

5. How you can exercise your privacy rights

To be in control of your personal data, you have the following rights:

Accessing / reviewing / updating / correcting your personal data. You may review, edit, or change the personal data that you had previously provided on the Services.

Deleting your personal data. You can request erasure of your personal data as permitted by law.

When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases, we may be legally required to keep some of the data for a certain time; in such event, we will fulfill your request after we have complied with our obligations.

Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof.

Additional information for EEA-based users:

If you are based in the EEA, you have the following rights in addition to the above:

The right to lodge a complaint with supervisory authority. We would love you to contact us directly, so we could address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data protection supervisory authority, in particular in the EU Member State where you reside, work or where the alleged infringement has taken place.

The right to data portability. If you wish to receive your personal data in a machine-readable format, you can send respective request to us as described below.

Accessing / reviewing / updating / correcting your personal data. You may review, edit, or change the personal data that you had previously provided on the Services.

Deleting your personal data. You can request erasure of your personal data as permitted by law.

When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases, we may be legally required to keep some of the data for a certain time; in such event, we will fulfill your request after we have complied with our obligations.

Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof.

Additional information for EEA-based users:

If you are based in the EEA, you have the following rights in addition to the above:

The right to lodge a complaint with supervisory authority. We would love you to contact us directly, so we could address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data protection supervisory authority, in particular in the EU Member State where you reside, work or where the alleged infringement has taken place.

The right to data portability. If you wish to receive your personal data in a machine-readable format, you can send respective request to us as described below.

6. Age limitation

We do not knowingly process personal data from persons under 16 years of age. If you learn that anyone younger than 16 has provided us with personal data, please contact us at support@flashbook.app.

7. International data transfers

We do business globally. We may transfer personal data to countries other than the country in which the data was originally collected in order to provide the Services set forth in the Terms and Conditions of Use and for purposes indicated in this Privacy Policy. If these countries do not have the same data protection laws as the country in which you initially provided the information, we deploy special safeguards.

In particular, if we transfer personal data originating from the EEA to countries with not adequate level of data protection, we use one of the following legal bases: (i) Standard Contractual Clauses approved by the European Commission, or (ii) the European Commission adequacy decisions about certain countries.

We do business globally. We may transfer personal data to countries other than the country in which the data was originally collected in order to provide the Services set forth in the Terms and Conditions of Use and for purposes indicated in this Privacy Policy. If these countries do not have the same data protection laws as the country in which you initially provided the information, we deploy special safeguards.

In particular, if we transfer personal data originating from the EEA to countries with not adequate level of data protection, we use one of the following legal bases: (i) Standard Contractual Clauses approved by the European Commission, or (ii) the European Commission adequacy decisions about certain countries.

8. Changes to this Privacy Policy

We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Services or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

9. Account deletion